Office Aide inc.
Office Aide inc. (formerly A-One Mailing Service) was established in 1963. Carolyn purchased the business in January 1969. At
that time Office Aide was housed in a 1,000 square foot building in the 500 block of West Douglas, before the area became
known as the Delano District. Our current 10,000 square foot building conveniently located at Kellogg and Washington serves
us and our customers well.
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Carolyn Zackula Tschetter, Owner/President Starting out as a female business owner at age 23 was a huge challenge considering that working at Office Aide was the first real job I ever had. When I was a teenager, my older brother and I earned money by cleaning used brick at our dad's lumber yard for a penny a brick. THat experience taught us both that you have to work hard for your money. My brother recently retired after 48 years at Kansas Truck Equipment where he began at age 21. My younger brother has worked for me for almost 12 years. It has been and continues to be a richly rewarding experience over the past forty plus years. I have enjoyed working with and becoming friends with many of our customers and vendors. I have witnessed many changes in technology in the USPS and the direct mail and printing industry and have truly enjoyed the industry that "chose" me. I have two cats at home that used to be mascots at Office Aide until we got Norman (Bates). We lost Norman in Febuary of 2011 and now have another black and white kitty who we named "Zippy". When I retire, I fully intend to get a dog to round out my animal house. I also have 4 granddaughters and one grandson and one great grandson. In my spare time I enjoy reading, gardening, and photography. |
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Mitch Clay, Production Manager Mitch began his career with Office Aide in September of 1995 as a Video Jet operator. He learned our software and how to encode, prestor, and process lists for scheduled Jobs. Mitch became Operations Manager in 2001 taking on the task of managing the production team and overseeing each job for quality control. Other responsibilities include preparing and scheduling projects to make sure our customers' mailings are delivered to the USPS on schedule. Mitch is the "go to" person for questions concerning USPS rules and regulation to ensure a smooth and seamless entry into the mail system. Outside of worke, Mitch has varied interests. He is a voracious reader and particularly enjoys science fiction, music (he plays a mean bass), and spending time with his family. |
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Diana Ford, Data Services Project Coordinator Diana started with Office Aide in 1996. Her primary duties consist of working with customers to prepare mailing projects for production and coordinating details that ensure a smooth and expeditious workflow. Diana's experience has enabled specialized knowledge of many procedures relating to data management such as importing lists from numerous formats, merging lists and eliminating duplications, updating address data, segmenting lists, assigning incremental values, splitting data fields, processing NCOA reports, letter/form composition with variable data merging and handling many other day to day facets of her job. In her spare time Diana likes reading, walking, movies, activities with her grandchildren, editing a church newsletter, and just a little gardening. |
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Suzy Hacker, Administrative Assistant Suzy joined the OA team in May, 2005. Suzy does a lot of things around Office Aide including answering the phone, greeting and assisting customers, providing quotes and list count reports, and providing support for the management staff. She also prepares receivable, payables and reports, does filing, and also helps in the production area when needed. She has been married to Ross Hacker for almost 25 years. They have two beautiful daughters, Tiffany, 24, and Michelle, 19. When Suzy is not working, she enjoys reading, watching TV and spoiling her German shepherd, Mesha. |
Zippy |
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